Technical issues
Reserved for API, integration, and verification troubleshooting articles.
KYC Keys and Authentication Methods
Learn the difference between the server API Key, Hosted JWT, FingerGrid SSO token, and profileId, and use each credential in the correct part of a KYC or KYB integration.
What Is API Rate Limit
To protect platform stability, the Finger KYC API may limit request frequency when bursts, repeated retries, abnormal traffic, or misuse are detected.
What to Do If an API Request Fails
If your API request returns an error, first verify the API key, request headers, request format, server or IP restrictions, and network connection.